There is no substitute for a live, on-site training. We offer customized live programs that combine as much classroom training and role playing as needed.
Please call or email to discuss your agency’s phone training needs. Our most popular seminars are:
Telephone Tango – Surviving in a No-Pick Up Culture
Appointment Setting in a High Tech World
Transitional Talking Skills — From Conversation to Coffee Appointment
Implementing Your Phone Training Program