Privacy Policy


Privacy Policy

CounselTel, Inc. and its affiliates (collectively “CounselTel”), is committed to protecting your privacy when you visit our Website, so we want you to know what information we collect when you visit our Website, how we use that information, and how you can update it (“Privacy Policy”). We reserve the right to append or otherwise modify this Privacy Policy at any time; re-visit this page occasionally to check for updates.

Information We Collect

We may collect various types of information from our Website visitors so we can adjust our site to meet our users’ needs and expectations. Some of this information is collected if you decide to share information about yourself so we can better keep you informed about our products and other information.

Information Collected Automatically

The types of information your browser or Internet session automatically sends us each time you visit Website, which we automatically collect, includes:

  • Your browser.
  • Your computer’s operating system.
  • Your navigation path, i.e., the URLs of where you come to our site from, which of our pages you visit, and where you go as you leave.
  • Your IP address.

This and other information lets us see how users are finding our Website, and it tells us which pages are visited the most often so we can make our Websites more useful.

Information You Provide to Us

In addition to the information automatically collected by your browser, we also collect information that you provide to us when you request information from our Website. Our Website provides users the opportunity to request information regarding various products and educational materials. These information request pages may require users to provide us with contact information (name, address, phone number, email address, gender, age, etc.).

How We Use This Information

We collect this information that you provide, and may use it to make your future requests from our Website easier by pre-populating contact forms with the information that you have provided. We do not share your information with any third-parties.

We use the information we automatically collect to help us better plan our Website to meet your Internet needs. Information you provide to us may be used for marketing purposes, and may result in follow-up communications.

Your Rights and Our Obligations

CounselTel respects the privacy of users visiting our sites. We may use directory information that we have collected to send you information about products and services, or updates and other information we think may be of interest to you. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Please contact us to request your name and address be removed from our lists. If you do not want to receive our e-mail marketing, please submit a request to have your e-mail address removed by emailing: _________________________

Legal Protections and Law Enforcement

We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal process or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the Websites and applicable laws; or to protect the legal rights, interests, or safety of the Websites, our users or others. We may also use device identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.

Our Security Measures

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Links From Our Site To Other Sites

Our Website may contain links to other websites external to our site. When you access these external websites, the providers of the sites will have access to certain information about you. CounselTel is not responsible for the privacy practices or the content of any websites which we do not directly control.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Protection of Children

We do not accept personally identifiable information online from children under the age of thirteen (13) and we do not knowingly accept personally identifiable information from children under the age of thirteen (13). If you are under 13 please do not use our Website. If we discover a minor under thirteen (13) has submitted information to our Website, we will delete this information as soon as possible.

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